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1. What is a Planned Service Agreement?
2. What is flat fee system?
3. How do I qualify for three year parts warranty?
4. When should I get my plumbing inspected?
5. What can I do to prevent leaking faucets & toilets?
6. Can I prevent standard drain stoppages?
1. What is a Planned Service Agreement?
A prescheduled, preauthorized complete tune-up of your home comfort system. Being a PSA owner entitles you to value pricing, priority service, and two visits per year (1 per season).
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2. What is flat fee system?
Our exclusive up front pricing catalogs are on every truck. These catalogs are designed for the industry and are very detailed in most repairs. It protects the customer from excessive labor charges on individual repairs.
Top
3. How do I qualify for three year parts warranty?
All parts stocked by our service department have a 3-year parts warranty.
Top
4. When should I get my plumbing inspected?
We recommend a minimum of once per year. We offer Plumbing service agreements.
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5. What can I do to prevent leaking faucets & toilets?
Have the pressure reducing valve on your home tested and set to proper pressure.
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6. Can I prevent standard drain stoppages?
No, However, there are products that are available to help prevent stoppages. We recommend Bio-Clean. It is absolutely the best product available on the market. Ask for a brochure. We recommend our Plumbing Service agreement to help in maintaining your system.
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WE'RE BETTER:
1. Technicians undergo continuous training.
2. All of our trucks have onboard Global Positioning Satellite system.
3. All of our trucks are completely stocked for most emergencies.
4. Never an overtime charge to our regular customers.
5. Financing available (with approved credit) for most all of your needs
6. Happy calls to ensure complete customer satisfaction.
WE'RE CLEANER:
1. Our technicians wear carpet protectors while in your home.
2. We clean up after we leave.
3. All trucks are equipped with degreasers and cleaning solvents to clean equipment once we are
complete.
4. We maintain a drug-free workplace
5. We run current motor vehicle reportss on all employees, to ensure driver safety.
6. We have weekly truck inspections, to ensure cleanliness and to monitor vehicle maintenance.
7. We have strict grooming standards.
WE'RE FASTER:
1. Trucks are equipped with an electronic dispatching system.
2. All trucks are equipped with a Global Positioning Satellite system
3. Fleet of trucks to service customer needs
5. Fully stocked trucks and warehouse for faster service repairs
6. Fully stocked warehouse of equipment, for late night installations
7. Fully computerized dispatch software system to aide in timely service and accurate repair
records
Top
2. What is flat fee system?
3. How do I qualify for three year parts warranty?
4. When should I get my plumbing inspected?
5. What can I do to prevent leaking faucets & toilets?
6. Can I prevent standard drain stoppages?
1. What is a Planned Service Agreement?
A prescheduled, preauthorized complete tune-
Top
2. What is flat fee system?
Our exclusive up front pricing catalogs are on every truck. These catalogs are designed for the industry and are very detailed in most repairs. It protects the customer from excessive labor charges on individual repairs.
Top
3. How do I qualify for three year parts warranty?
All parts stocked by our service department have a 3-
Top
4. When should I get my plumbing inspected?
We recommend a minimum of once per year. We offer Plumbing service agreements.
Top
5. What can I do to prevent leaking faucets & toilets?
Have the pressure reducing valve on your home tested and set to proper pressure.
Top
6. Can I prevent standard drain stoppages?
No, However, there are products that are available to help prevent stoppages. We recommend Bio-
Top
WE'RE BETTER:
1. Technicians undergo continuous training.
2. All of our trucks have onboard Global Positioning Satellite system.
3. All of our trucks are completely stocked for most emergencies.
4. Never an overtime charge to our regular customers.
5. Financing available (with approved credit) for most all of your needs
6. Happy calls to ensure complete customer satisfaction.
WE'RE CLEANER:
1. Our technicians wear carpet protectors while in your home.
2. We clean up after we leave.
3. All trucks are equipped with degreasers and cleaning solvents to clean equipment once we are
complete.
4. We maintain a drug-
5. We run current motor vehicle reportss on all employees, to ensure driver safety.
6. We have weekly truck inspections, to ensure cleanliness and to monitor vehicle maintenance.
7. We have strict grooming standards.
WE'RE FASTER:
1. Trucks are equipped with an electronic dispatching system.
2. All trucks are equipped with a Global Positioning Satellite system
3. Fleet of trucks to service customer needs
5. Fully stocked trucks and warehouse for faster service repairs
6. Fully stocked warehouse of equipment, for late night installations
7. Fully computerized dispatch software system to aide in timely service and accurate repair
records
Top